If there are some issues during your stay, please contact reception.

Yes, you can check in separately. The first person who checks in must pay for the full cost of the room, and then a key card will be released. After this, each person can register at reception as they arrive. Our reception is open 24/7.

Yes, you can check in separately. Each room must be paid in full by the first person checking in from that room for the key card to be released. After this, each person can register at reception as they arrive. Our reception is open 24/7.

Visit the hotel's page on our website to find out about the hotel location and how to reach it.

All bookings which have been guaranteed with a credit card or payment will be kept after 6 PM on the day of arrival. If you have booked a FLEX rate (flexible rate with free cancellation) without a credit card or payment and still want to arrive after 6 PM, please guarantee your booking by prepayment or credit card.

You have two options to guarantee your booking for an arrival after 6 PM.

• Option 1:

If you have booked directly on the MEININGER Hotels website, make an advance payment via PayPal, giropay or credit card (Visa or Mastercard). To do so, log in to 'Manager My Booking', and enter your name and booking number. Then select the option 'Arrival after 6 PM' and your desired payment method. After successful prepayment, your room(s) will be held for the first night. Our reception is open 24/7.

• Option 2:

Guarantee your reservation by submitting your credit card details (Visa or Mastercard) as a deposit. You can do this by phone (daily from 9 AM to 6 PM CET), or by fax using our credit card form. You can find the phone number of the respective hotel here. Please keep in mind that processing fax forms takes a certain amount of time. Please never provide us with your credit card information by email.

If you wish to stay longer, you can book late check-out at 2 PM for € 15* per room. Only available for private rooms. Late check-out is on request and subject to availability.

*For bookings in Copenhagen 150 DKK, for bookings in Geneva and Zurich 20 CHF

Yes. Reception is open 24/7 in all hotels.

Our bathrooms are equipped with showers, there are no bathtubs.

There are no refrigerators in the rooms. You can always store food and drinks in the refrigerator of the shared kitchen. Please note that not every hotel offers a shared kitchen. Please check the hotel's page on our website for full details of the property you have booked.

We do offer shuttle services at our airport hotels in Berlin and Frankfurt. The service is currently unavailable due to COVID-19 restrictions.  

Yes, most of our hotels rent out bikes for a small fee. Please ask reception at check-in to check availabilities.

In this case, please contact reception and they will be happy to help. Our reception is available 24/7 for you.

In some of our hotels you can check in before 3 PM. If you cannot check in earlier, you can always leave your luggage at or near the hotel for a small fee until check-in starts.

Our rooms do have a TV in the room. We do have some exceptions though: the Urban House Copenhagen by MEININGER does not have TVs on the rooms and the good-value basic dormitories in the MEININGER Hotel London Hyde Park are also not equipped with a TV.

All MEININGER hotels are near the city center. Visit the hotel's page on our website to learn about distances to the city center and major attractions. If you have selected an airport hotel, you will need to use local transport to reach the city center.

Most rooms are equipped with an air ventilation system, options vary per hotel and can be a fan or a full air conditioning unit.

In some hotels, an iron and iron board are available.

There are hair dryers in the bathrooms and you can use them for free. Exceptions: some rooms in the MEININGER Hotel London Hyde Park, MEININGER Hotel München City Center, and MEININGER Hotel Wien Hauptbahnhof are not equipped with hairdryers. If you wish to use one, please lent one from the reception instead. You may be asked to leave a refundable deposit. 

There is no telephone in the room.

Rooms do not come with a minibar. If you would like to get a refreshment, you can always order something at our bar. Also, we have a shared kitchen available which you can use 24/7. It has a refrigerator in which you can store food and drinks.

Smoking is not permitted inside the entire hotel. Designated smoking areas can be found in front of the building.

No, the use of electronic cigarettes inside the hotel is prohibited. Most hotels have a designated smoking area outside the building where e-cigarettes can be used.

Our reception is open 24/7. For arrivals after 6 PM, you need to ensure you have guaranteed your booking via the 'Manage My Booking' area on our website. If you plan to arrive at the hotel after midnight, it is important to let us know in advance. Please contact us via phone or email.

Yes, you can access the hotel the whole night with your key card. Also, our reception is open 24/7.

Yes, most of the hotels provide laundry facilities where you can wash, dry and iron. Using the washing machine and the dryer is subject to a small fee. Detergent is available.

Dorms provide lockers that can be secured with a pad lock. Feel free to ask for a padlock at reception. In some hotels, we also have safety deposit boxes available at reception.

Yes, wifi is free in all hotels.

Yes, most of the hotels have a shared kitchen where you can cook your own meals, but also store your food and drinks.

Please check the hotel's page on our website for full details of the property you have booked.

Yes, you can bring your own food and drinks (non-alcoholic). If you like, you can store your items in the refrigerator of the shared kitchen. Note: some hotels do not have a shared kitchen. Please check the hotel's page on our website for full details of the property you have booked.

To book a parking space, please contact us via phone or email.