If there are some issues during your stay, please contact reception.

Yes, you can check in separately. The first person who checks in must pay for the full cost of the room, and then a key card will be released. After this, each person can register at reception as they arrive. Our reception is open 24/7.

Yes, you can check in separately. Each room must be paid in full by the first person checking in from that room for the key card to be released. After this, each person can register at reception as they arrive. Our reception is open 24/7.

Visit the hotel's page on our website to find out about the hotel location and how to reach it.

If you plan on arriving after 6 PM, you must ensure we keep your reservation by guaranteeing it via a credit card or by prepaying online.

To prepay online / guarantee your reservation via a credit card: Log in to Manage My Booking on our website. Choose 'Arrival after 6 PM' and follow the steps. After successful payment, your reservation will be held for the first night.

If you wish to stay longer, you can book late check-out at 2 PM for € 15* per room. Only available for private rooms. Late check-out is on request and subject to availability.

*For bookings in Copenhagen 150 DKK, for bookings in Geneva and Zurich 20 CHF

Yes. Reception is open 24/7 in all hotels.

The service is currently unavailable at the MEININGER Hotel Berlin Airport. 

The MEININGER Hotel Frankfurt/Main Airport offers a daily shuttle service from and to Frankfurt Airport Terminal 1.

From the airport to the hotel

The pick-up point is the bus stop at Terminal 1 in front of the Arrivals hall B, near exit No. 5.

The first shuttle of the day leaves the airport at around 6:20 AM with the next ones departing every 30 minutes until 11:50 AM. The service continues at around 4:20 PM until the last departure of the day at around 10:50 PM. 

The service from the airport to the hotel is free of charge for our guests and depends on seat availability, so you cannot book your seat(s) in advance. 

The shuttle service is operated together with other hotels, whose names are on the side of the bus and on the display at the front. You can easily find which is your shuttle because ‘MEININGER Hotel’ is written on it.

From the hotel to the airport

The first shuttle of the day leaves the hotel at around 6 AM with the next ones departing every 30 minutes until around 11:30 AM. The service continues at around 4 PM until around 10:30 PM. 

The drop-off point is the bus stop at Terminal 1 in front of the Arrivals hall B, near exit No. 5.

The service from the hotel to the airport requires a reservation upon check-in at the reception and is subject to availability. Tickets are €6 per person. 

Alternatives to the hotel shuttle bus

If you cannot or prefer not to use our shuttle bus, you have two more options to get from the airport to our hotel and vice versa:

• Urban rail (S-Bahn): Lines S8 and S9 run between the airport and the Frankfurt Gateway Gardens station, close to our hotel. It is only 1 stop.  Please, check the RMV website (external link) to plan your trip. Trains run 24 hours a day, but intervals are longer overnight. 
• Taxis are usually available in front of Terminal 1. Our team at the reception can call a taxi if you need one to pick you up from the hotel. 

Yes, most of our hotels rent out bikes for a small fee. Please ask reception at check-in to check availabilities.

In this case, please contact reception and they will be happy to help. Our reception is available 24/7 for you.

In some of our hotels you can check in before 3 PM. If you cannot check in earlier, you can always leave your luggage at or near the hotel for a small fee until check-in starts.

All MEININGER hotels are near the city center. Visit the hotel's page on our website to learn about distances to the city center and major attractions. If you have selected an airport hotel, you will need to use local transport to reach the city center.

In most hotels, an iron and iron board are available.

Our reception is open 24/7. So, you can basically check in any time. Here are some important tips to consider:  

• If you plan to arrive after midnight (12 AM), please send us a short notice using the contact form on our website. To open the form, click on the assistant icon in the lower right corner of our website, select the number of people that are traveling, and then, choose 'Contact us'.
• Reservations with FLEX or BRAKFAST SAVER rates: You must ensure we keep your reservation after 6 PM on the day of your arrival by guaranteeing it via a credit card or by prepaying online.

To prepay online / guarantee your reservation via a credit card: Log in to Manage My Booking on our website. Choose 'Arrival after 6 PM' and follow the steps. After successful payment, your reservation will be held for the first night.

Yes, you can access the hotel the whole night with your key card. Also, our reception is open 24/7.

Yes, most of the hotels provide laundry facilities where you can wash, dry and iron. Using the washing machine and the dryer is subject to a small fee. Detergent is available.

Most of our hotels have dedicated parking spots for guests. You can request a parking spot for your stay by contacting us.

When you have booked at one of the few hotels without parking, please check in the below table the closest parking facility:

Reception will also be able to help you with further options on arrival at the hotel.

The above information has been gathered with great care. We recommend you to independently verify any public parking location as changes may occur over time.

Yes, wifi is free in all hotels.

Yes, most of the hotels have a shared kitchen where you can cook your own meals, but also store your food and drinks.

Please check the hotel's page on our website for full details of the property you have booked.

To book a parking space, please reach out to us through the contact form on this page. 

Yes, you can bring your own food and drinks (non-alcoholic). If you like, you can store your items in the refrigerator of the shared kitchen. Note: some hotels do not have a shared kitchen. Please check the hotel's page on our website for full details of the property you have booked.

Yes, if the room type you wish is available, you can extend your stay at reception. Reception in all hotels is open for you 24/7.

Usually, our vegan-friendly standard selection includes rolls, breads, toast bread, jams, a vegan bread spread, baked beans, cereals, fruits, vegetables, coffee, tea, juice and water. The offer may slightly vary per hotel. There are also items available on request such as soy milk and gluten free bread. Feel free to ask our breakfast team at the hotel, they will be more than happy to assist you.

Our bathrooms are equipped with showers, there are no bathtubs.

There are no refrigerators in the rooms. You can always store food and drinks in the refrigerator of the shared kitchen. Please note that not every hotel offers a shared kitchen. Please check the hotel's page on our website for full details of the property you have booked.

Our rooms do have a TV in the room. There is one exception: The Urban House Copenhagen by MEININGER does not have TVs in the rooms.

Most rooms are equipped with an air ventilation system, options vary per hotel and can be a fan or a full air conditioning unit.

There are hair dryers in the bathrooms and you can use them for free. Exceptions: some rooms in the MEININGER Hotel London Hyde Park, MEININGER Hotel München City Center, and MEININGER Hotel Wien Hauptbahnhof are not equipped with hairdryers. If you wish to use one, please lent one from the reception instead. You may be asked to leave a refundable deposit. 

There is no telephone in the room.

Rooms do not come with a minibar. If you would like to get a refreshment, you can always order something at our bar. Also, we have a shared kitchen available which you can use 24/7. It has a refrigerator in which you can store food and drinks.

Smoking is not permitted inside the entire hotel. Designated smoking areas can be found in front of the building.

No, the use of electronic cigarettes inside the hotel is prohibited. Most hotels have a designated smoking area outside the building where e-cigarettes can be used.

Dorms provide lockers that can be secured with a pad lock. Feel free to ask for a padlock at reception. In some hotels, we also have safety deposit boxes available at reception.

Yes, you can request a baby cot free of charge by contacting us through the contact form on this page.

In our hotels, you will find local TV channels and cable TV.

Your room is professionally cleaned and disinfected before check-in. Once you arrive, your room will only be cleaned upon your request. By avoiding unnecessary room cleaning, you help us reduce the use of water and cleaning detergents. This also helps reducing the environmental impact of your stay — one of the main goals of our sustainability program. Fancy a cleaning session during your stay? Simply let us know at reception, our team will be happy to help out.

Dorms are cleaned daily.

Rooms of group reservations are cleaned every other day.

Your room is professionally cleaned and disinfected before check-in. Once you arrive, your room will only be cleaned upon your request. The cleaning sessions we carry out are customized for you and your pet’s specific needs. So, housekeeping will not enter your room without checking with you first a convenient time-slot.