FIX: Any changes made after confirming the booking are chargeable. There will be no refund in case of partial or complete cancellations. The whole booking amount is due for payment as soon as you make the booking.
FLEX: Any cancellations are free of charge until 6 PM on the day of arrival (local time of the hotel). If you have not guaranteed your booking with a credit card and do not arrive at the hotel before 6 PM your room is likely to be canceled, although the booking will be canceled by us free of charge. Otherwise 90% of the amount of the first overnight stay will be charged in case of cancellation or no-show.