How can I shorten or extend my booking?Modify

We understand that plans can change, and you might need to adjust your booking. Whether you need to shorten or extend your stay, we're here to help! However, please note that if you booked a non-refundable rate, such as our FIX offers or other prepaid rates, changes can't be made. For those with FLEX or other (semi-)flexible rates, here’s how you can modify your booking:


Direct bookings: Whether you booked directly through the MEININGER Hotels website, by phone or email with one of our team members, or in person at one of our hotels, modifying your booking online is simple. Here’s what you need to do:


  1. Log in to Manage my booking: Head over to the 'Manage my booking' area on the MEININGER Hotels website here. Enter the last name linked to your booking and your reservation number. If you booked as a company or organization, use the organization name as the last name—both details should be in your booking confirmation.
  2. Select the ‘Modify booking’ option: After logging in, find and click on the 'Modify booking' option, then choose 'Change length of stay'.
  3. Check availability and prices: Browse the calendar and pick your new travel dates or adjust the length of your stay. The tool will show you availabilities and prices for the new dates. Remember, date changes depend on room availability and may affect the total cost of your stay since rates vary.
  4. Confirm your changes: If you’re satisfied with the new dates and prices, go ahead and confirm the changes. An email will be sent to confirm your update. If you don’t see it, be sure to check your Junk or Spam folder.


Bookings through third-party websites: If you booked your stay through a third-party website like Booking.com or Hostelworld, you’ll need to make changes through their platform. Here’s how:


  1. Log in to your account: Go to the website where you booked your stay and log in. You’ll need your reservation number and possibly a PIN code or another identifier from your confirmation.
  2. Check availability and update your booking: Look for the option to change the length of your stay. If it's available, select it and follow the steps. If the option isn’t there, it might be due to technical limitations on the website. In that case, refer to the website’s FAQs or contact their customer service for help. Some sites might require you to cancel your current booking and re-book for the new dates.
Modify or Cancel my stay
Modify
I didn't book through the MEININGER Hotels website, but I need to change some details. What should I do? How can I add another room to my booking? Can I amend or cancel a non-refundable stay? How can I shorten or extend my booking?

We understand that plans can change, and you might need to adjust your booking. Whether you need to shorten or extend your stay, we're here to help! However, please note that if you booked a non-refundable rate, such as our FIX offers or other prepaid rates, changes can't be made. For those with FLEX or other (semi-)flexible rates, here’s how you can modify your booking:


Direct bookings: Whether you booked directly through the MEININGER Hotels website, by phone or email with one of our team members, or in person at one of our hotels, modifying your booking online is simple. Here’s what you need to do:


  1. Log in to Manage my booking: Head over to the 'Manage my booking' area on the MEININGER Hotels website here. Enter the last name linked to your booking and your reservation number. If you booked as a company or organization, use the organization name as the last name—both details should be in your booking confirmation.
  2. Select the ‘Modify booking’ option: After logging in, find and click on the 'Modify booking' option, then choose 'Change length of stay'.
  3. Check availability and prices: Browse the calendar and pick your new travel dates or adjust the length of your stay. The tool will show you availabilities and prices for the new dates. Remember, date changes depend on room availability and may affect the total cost of your stay since rates vary.
  4. Confirm your changes: If you’re satisfied with the new dates and prices, go ahead and confirm the changes. An email will be sent to confirm your update. If you don’t see it, be sure to check your Junk or Spam folder.


Bookings through third-party websites: If you booked your stay through a third-party website like Booking.com or Hostelworld, you’ll need to make changes through their platform. Here’s how:


  1. Log in to your account: Go to the website where you booked your stay and log in. You’ll need your reservation number and possibly a PIN code or another identifier from your confirmation.
  2. Check availability and update your booking: Look for the option to change the length of your stay. If it's available, select it and follow the steps. If the option isn’t there, it might be due to technical limitations on the website. In that case, refer to the website’s FAQs or contact their customer service for help. Some sites might require you to cancel your current booking and re-book for the new dates.
Can I extend my stay if I’m already at the hotel? How can I change the dates of my booking? How can I change the guest name on my booking?

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