I haven't received my booking confirmation email. What should I do?Booking Process & Information
Did you make your reservation directly on our website, or with our team over the phone or via email? Here's a quick guide to help you:
If you booked with MEININGER and provided an email address, you should get a confirmation email within 90 minutes. Not seeing it? Here's what you can do:
- First, take a peek in your Junk or Spam folder. Sometimes emails wander there.
- Remember, you'll only get a confirmation once your payment goes through—or if no payment or guarantee is needed.
- If 90 minutes have passed and there's still no email, drop us a line through our contact form here.
Booked with another site like Booking.com or Hostelworld? It's best to reach out to their support team directly.
Did you make your reservation directly on our website, or with our team over the phone or via email? Here's a quick guide to help you:
If you booked with MEININGER and provided an email address, you should get a confirmation email within 90 minutes. Not seeing it? Here's what you can do:
- First, take a peek in your Junk or Spam folder. Sometimes emails wander there.
- Remember, you'll only get a confirmation once your payment goes through—or if no payment or guarantee is needed.
- If 90 minutes have passed and there's still no email, drop us a line through our contact form here.
Booked with another site like Booking.com or Hostelworld? It's best to reach out to their support team directly.
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