I didn't book through the MEININGER Hotels website, but I need to cancel it. What should I do?Cancel
No worries! If you've booked through another platform or service, just reach out to them directly for any cancellations. They'll be able to help you out since we can't make adjustments to those bookings from our end.
Parking & Directions
Austria
Belgium
Denmark
France
Modify or Cancel my stay
Bordeaux
Lyon
Marseille
Paris
Germany
Berlin
Hungary
Italy
Netherlands
Poland
Switzerland
MEININGER Hotel Berlin Airport
MEININGER Hotel Berlin Alexanderplatz
MEININGER Hotel Berlin East Side Gallery
MEININGER Hotel Berlin Hauptbahnhof
MEININGER Hotel Berlin Mitte Humboldthaus
MEININGER Hotel Berlin Tiergarten
Bremen
Dresden
Frankfurt
Hamburg
Heidelberg
Cologne
Leipzig
Munich
Modify
City tax & Payment
I didn't book through the MEININGER Hotels website, but I need to change some details. What should I do?
How can I add another room to my booking?
Can I amend or cancel a non-refundable stay?
How can I shorten or extend my booking?
Can I extend my stay if I’m already at the hotel?
How can I change the dates of my booking?
How can I change the guest name on my booking?
Cancel
I didn't book through the MEININGER Hotels website, but I need to cancel it. What should I do?
Can I amend or cancel a non-refundable stay?
I have checked in online. Can I still cancel my stay?
What are the cancellation conditions for my booking?
How can I cancel my booking?
No worries! If you've booked through another platform or service, just reach out to them directly for any cancellations. They'll be able to help you out since we can't make adjustments to those bookings from our end.
Austria
Booking a stay
Innsbruck
Salzburg
Vienna
Belgium
Denmark
France
Bordeaux
Lyon
Marseille
Paris
Germany
Berlin
Hungary
Italy
Netherlands
Poland
Switzerland
MEININGER Hotel Berlin Airport
MEININGER Hotel Berlin Alexanderplatz
MEININGER Hotel Berlin East Side Gallery
MEININGER Hotel Berlin Hauptbahnhof
MEININGER Hotel Berlin Mitte Humboldthaus
MEININGER Hotel Berlin Tiergarten
Bremen
Dresden
Frankfurt
Hamburg
Heidelberg
Cologne
Leipzig
Munich
Booking Process & Information
Check-in & Stay info
Can guests younger than 18 stay at the hotel?
Can I make a booking without a credit card?
Can you issue visa confirmations for the embassy/consulate?
Can I book a baby cot and what is the price for it?
Can my friends and I stay in the same dormitory?
How can I make a booking?
I haven't received my booking confirmation email. What should I do?
What is a dormitory?
What is a private room?
How many rooms can I book at once?
What kind of beds are in Twin Rooms?
Pricing & Payment conditions
Are the rates on your website per person or per room?
Can I pay on arrival for a non-refundable rate?
What's the difference between BREAKFAST SAVER, FLEX, and FIX?
Do your airport hotels offer "Park, Sleep & Fly" packages?
Is the booking confirmation price the total price?
What do you consider to be a child for pricing?
What is the family discount?
Where can I book the best price for my stay?
Which credit cards do you accept for online payments?
Why can't I pay on the day of departure?
Will I receive a receipt of payment as soon as I book?
Will my credit card be charged automatically?
Check-in
Hotel Information
Can I pay with a different card from my reservation?
Can we check in separately if we've booked multiple rooms and arrive at different times?
Can I pick a specific room number or floor at MEININGER Hotels?
Is early check-in before 3 PM possible?
How can I guarantee my reservation if I arrive after 6 PM?
What happens if I don't prepay and I arrive after 6 PM?
What is the latest time I can check in at the hotel?
During my stay
Can I extend my stay at the hotel?
Can I smoke in my room or in the hotel?
Can I ask for a late check-out?
Can I bring my own food and drinks at MEININGER Hotels?
Can I use electronic cigarettes in the hotel?
Do I have access to MEININGER Hotels during the night?
What should I do if I'm unsatisfied during my stay?
How can I request room cleaning? Are dorms cleaned daily?
How often is my room cleaned if I'm staying with my pet?
Austria
Accessibility
Innsbruck
Belgium
MEININGER Hotel Innsbruck Zentrum
Salzburg
General hotel information: Innsbruck Zentrum
Luggage storage and safety deposit boxes: Innsbruck Zentrum
Guest kitchen: Innsbruck Zentrum
Laundry & more: Innsbruck Zentrum
Room amenities: Innsbruck Zentrum
Bathroom amenities: Innsbruck Zentrum
Pets: Innsbruck Zentrum
Bicycle rental: Innsbruck Zentrum
Conference rooms: Innsbruck Zentrum
Special requests: Innsbruck Zentrum
Contact us: Innsbruck Zentrum
MEININGER Hotel Salzburg City Center
Vienna
General Hotel Information: Salzburg City Center
Luggage Storage and Safety Deposit Boxes: Salzburg City Center
Guest kitchen: Salzburg City Center
Laundry & More: Salzburg City Center
Room amenities: Salzburg City Center
Bathroom amenities: Salzburg City Center
Pets: Salzburg City Center
Bicycle Rental: Salzburg City Center
Conference Rooms: Salzburg City Center
Special requests: Salzburg City Center
Contact Us: Salzburg City Center
MEININGER Hotel Wien Downtown Franz
MEININGER Hotel Wien Downtown Sissi
General Hotel Information: Wien Downtown Franz
Luggage Storage and Safety Deposit Boxes: Wien Downtown Franz
Guest kitchen: Wien Downtown Franz
Laundry & More: Wien Downtown Franz
Room amenities: Wien Downtown Franz
Bathroom amenities: Wien Downtown Franz
Pets: Wien Downtown Franz
Bicycle Rental: Wien Downtown Franz
Conference Rooms: Wien Downtown Franz
Special requests: Wien Downtown Franz
Contact Us: Wien Downtown Franz
General Hotel Information: Wien Downtown Sissi
Luggage Storage and Safety Deposit Boxes: Wien Downtown Sissi
Guest kitchen: Wien Downtown Sissi
Laundry & More: Wien Downtown Sissi
Room amenities: Wien Downtown Sissi
Bathroom amenities: Wien Downtown Sissi
Pets: Wien Downtown Sissi
Bicycle Rental: Wien Downtown Sissi
Conference Rooms: Wien Downtown Sissi
Special requests: Wien Downtown Sissi
Contact Us: Wien Downtown Sissi
Brussels
Denmark
MEININGER Hotel Bruxelles City Center
MEININGER Hotel Bruxelles Gare du Midi
General Hotel Information: Bruxelles City Center
Luggage Storage and Safety Deposit Boxes: Bruxelles City Center
Guest kitchen: Bruxelles City Center
Laundry & More: Bruxelles City Center
Room amenities: Bruxelles City Center
Bathroom amenities: Bruxelles City Center
Pets: Bruxelles City Center
Bicycle Rental: Bruxelles City Center
Conference Rooms: Bruxelles City Center
Special requests: Bruxelles City Center
Contact Us: Bruxelles City Center
General Hotel Information: Bruxelles Gare du Midi
Luggage Storage and Safety Deposit Boxes: Bruxelles Gare du Midi
Guest kitchen: Bruxelles Gare du Midi
Laundry & More: Bruxelles Gare du Midi
Room amenities: Bruxelles Gare du Midi
Bathroom amenities: Bruxelles Gare du Midi
Pets: Bruxelles Gare du Midi
Bicycle Rental: Bruxelles Gare du Midi
Conference Rooms: Bruxelles Gare du Midi
Special requests: Bruxelles Gare du Midi
Contact Us: Bruxelles Gare du Midi
Copenhagen
France
Copenhagen Urban House by MEININGER
General Hotel Information: Urban House Copenhagen
Luggage Storage and Safety Deposit Boxes: Urban House Copenhagen
Guest kitchen: Urban House Copenhagen
Laundry & More: Urban House Copenhagen
Room Amenities: Urban House Copenhagen
Bathroom amenities: Urban House Copenhagen
Pets: Urban House Copenhagen
Bicycle Rental: Urban House Copenhagen
Conference Rooms: Urban House Copenhagen
Special requests: Urban House Copenhagen
Contact Us: Urban House Copenhagen
Bordeaux
Germany
MEININGER Hotel Bordeaux Gare Saint-Jean
Lyon
General Hotel Information: Bordeaux Gare Saint-Jean
Luggage Storage and Safety Deposit Boxes: Bordeaux Gare Saint-Jean
Guest kitchen: Bordeaux Gare Saint-Jean
Laundry & More: Bordeaux Gare Saint-Jean
Room amenities: Bordeaux Gare Saint-Jean
Bathroom amenities: Bordeaux Gare Saint-Jean
Pets: Bordeaux Gare Saint-Jean
Bicycle Rental: Bordeaux Gare Saint-Jean
Conference Rooms: Bordeaux Gare Saint-Jean
Special requests: Bordeaux Gare Saint-Jean
Contact Us: Bordeaux Gare Saint-Jean
MEININGER Hotel Lyon Centre Berthelot
Marseille
General Hotel Information: Lyon Centre Berthelot
Luggage Storage and Safety Deposit Boxes: Lyon Centre Berthelot
Guest kitchen: Lyon Centre Berthelot
Laundry & More: Lyon Centre Berthelot
Room amenities: Lyon Centre Berthelot
Bathroom amenities: Lyon Centre Berthelot
Pets: Lyon Centre Berthelot
Bicycle Rental: Lyon Centre Berthelot
Conference Rooms: Lyon Centre Berthelot
Special requests: Lyon Centre Berthelot
Contact Us: Lyon Centre Berthelot
MEININGER Hotel Marseille Centre La Joliette
Paris
General Hotel Information: Marseille Centre La Joliette
Luggage Storage and Safety Deposit Boxes: Marseille Centre La Joliette
Guest kitchen: Marseille Centre La Joliette
Laundry & More: Marseille Centre La Joliette
Room amenities: Marseille Centre La Joliette
Bathroom amenities: Marseille Centre La Joliette
Pets: Marseille Centre La Joliette
Bicycle Rental: Marseille Centre La Joliette
Conference Rooms: Marseille Centre La Joliette
Special requests: Marseille Centre La Joliette
Contact Us: Marseille Centre La Joliette
MEININGER Hotel Paris Porte de Vincennes
General Hotel Information: Paris Porte de Vincennes
Luggage Storage and Safety Deposit Boxes: Paris Porte de Vincennes
Guest kitchen: Paris Porte de Vincennes
Laundry & More: Paris Porte de Vincennes
Room amenities: Paris Porte de Vincennes
Bathroom amenities: Paris Porte de Vincennes
Pets: Paris Porte de Vincennes
Bicycle Rental: Paris Porte de Vincennes
Conference Rooms: Paris Porte de Vincennes
Special requests: Paris Porte de Vincennes
Contact Us: Paris Porte de Vincennes
Berlin
Hungary
MEININGER Hotel Berlin Airport
MEININGER Hotel Berlin Alexanderplatz
MEININGER Hotel Berlin East Side Gallery
MEININGER Hotel Berlin Hauptbahnhof
MEININGER Hotel Berlin Mitte Humboldthaus
MEININGER Hotel Berlin Tiergarten
Bremen
General Hotel Information: Berlin Airport
Luggage Storage and Safety Deposit Boxes: Berlin Airport
Guest kitchen: Berlin Airport
Laundry & More: Berlin Airport
Room Amenities: Berlin Airport
Bathroom amenities: Berlin Airport
Pets: Berlin Airport
Bicycle Rental: Berlin Airport
Conference Rooms: Berlin Airport
Special requests: Berlin Airport
Contact Us: Berlin Airport
General Hotel Information: Berlin Alexanderplatz
Luggage Storage and Safety Deposit Boxes: Berlin Alexanderplatz
Guest kitchen: Berlin Alexanderplatz
Laundry & More: Berlin Alexanderplatz
Room amenities: Berlin Alexanderplatz
Bathroom amenities: Berlin Alexanderplatz
Pets: Berlin Alexanderplatz
Bicycle Rental: Berlin Alexanderplatz
Conference Rooms: Berlin Alexanderplatz
Special requests: Berlin Alexanderplatz
Contact Us: Berlin Alexanderplatz
General Hotel Information: Berlin East Side Gallery
Luggage Storage and Safety Deposit Boxes: Berlin East Side Gallery
Guest kitchen: Berlin East Side Gallery
Laundry & More: Berlin East Side Gallery
Room amenities: Berlin East Side Gallery
Bathroom amenities: Berlin East Side Gallery
Pets: Berlin East Side Gallery
Bicycle Rental: Berlin East Side Gallery
Conference Rooms: Berlin East Side Gallery
Special requests: Berlin East Side Gallery
Contact Us: Berlin East Side Gallery
General Hotel Information: Berlin Hauptbahnhof
Luggage Storage and Safety Deposit Boxes: Berlin Hauptbahnhof
Guest kitchen: Berlin Hauptbahnhof
Laundry & More: Berlin Hauptbahnhof
Room amenities: Berlin Hauptbahnhof
Bathroom amenities: Berlin Hauptbahnhof
Pets: Berlin Hauptbahnhof
Bicycle Rental: Berlin Hauptbahnhof
Conference Rooms: Berlin Hauptbahnhof
Special requests: Berlin Hauptbahnhof
Contact Us: Berlin Hauptbahnhof
General Hotel Information: Berlin Mitte "Humboldthaus"
Luggage Storage and Safety Deposit Boxes: Berlin Mitte "Humboldthaus"
Guest kitchen: Berlin Mitte "Humboldthaus"
Laundry & More: Berlin Mitte "Humboldthaus"
Room Amenities: Berlin Mitte "Humboldthaus"
Bathroom amenities: Berlin Mitte "Humboldthaus"
Pets: Berlin Mitte "Humboldthaus"
Bicycle Rental: Berlin Mitte "Humboldthaus"
Conference Rooms: Berlin Mitte "Humboldthaus"
Special requests: Berlin Mitte "Humboldthaus"
Contact Us: Berlin Mitte "Humboldthaus"
General Hotel Information: Berlin Tiergarten
Luggage Storage and Safety Deposit Boxes: Berlin Tiergarten
Guest kitchen: Berlin Tiergarten
Laundry & More: Berlin Tiergarten
Room amenities: Berlin Tiergarten
Bathroom amenities: Berlin Tiergarten
Pets: Berlin Tiergarten
Bicycle Rental: Berlin Tiergarten
Conference Rooms: Berlin Tiergarten
Special requests: Berlin Tiergarten
Contact Us: Berlin Tiergarten
MEININGER Hotel Bremen Hauptbahnhof
Dresden
General Hotel Information: Bremen Hauptbahnhof
Luggage Storage and Safety Deposit Boxes: Bremen Hauptbahnhof
Guest kitchen: Bremen Hauptbahnhof
Laundry & More: Bremen Hauptbahnhof
Room amenities: Bremen Hauptbahnhof
Bathroom amenities: Bremen Hauptbahnhof
Pets: Bremen Hauptbahnhof
Bicycle Rental: Bremen Hauptbahnhof
Conference Rooms: Bremen Hauptbahnhof
Special requests: Bremen Hauptbahnhof
Contact Us: Bremen Hauptbahnhof
MEININGER Hotel Dresden Zentrum
Frankfurt
General Hotel Information: Dresden Zentrum
Luggage Storage and Safety Deposit Boxes: Dresden Zentrum
Guest kitchen: Dresden Zentrum
Laundry & More: Dresden Zentrum
Room amenities: Dresden Zentrum
Bathroom amenities: Dresden Zentrum
Pets: Dresden Zentrum
Bicycle Rental: Dresden Zentrum
Conference Rooms: Dresden Zentrum
Special requests: Dresden Zentrum
Contact Us: Dresden Zentrum
MEININGER Hotel Frankfurt/Main Airport
Hamburg
General Hotel Information: Frankfurt/Main Airport
Luggage Storage and Safety Deposit Boxes: Frankfurt/Main Airport
Guest kitchen: Frankfurt/Main Airport
Laundry & More: Frankfurt/Main Airport
Room Amenities: Frankfurt/Main Airport
Bathroom amenities: Frankfurt/Main Airport
Pets: Frankfurt/Main Airport
Bicycle Rental: Frankfurt/Main Airport
Conference Rooms: Frankfurt/Main Airport
Special requests: Frankfurt/Main Airport
Contact Us: Frankfurt/Main Airport
MEININGER Hotel Hamburg City Center
Heidelberg
General Hotel Information: Hamburg City Center
Luggage Storage and Safety Deposit Boxes: Hamburg City Center
Guest kitchen: Hamburg City Center
Laundry & More: Hamburg City Center
Room amenities: Hamburg City Center
Bathroom amenities: Hamburg City Center
Pets: Hamburg City Center
Bicycle Rental: Hamburg City Center
Conference Rooms: Hamburg City Center
Special requests: Hamburg City Center
Contact Us: Hamburg City Center
MEININGER Hotel Heidelberg Hauptbahnhof
Cologne
General Hotel Information: Heidelberg Hauptbahnhof
Luggage Storage and Safety Deposit Boxes: Heidelberg Hauptbahnhof
Guest kitchen: Heidelberg Hauptbahnhof
Laundry & More: Heidelberg Hauptbahnhof
Room amenities: Heidelberg Hauptbahnhof
Bathroom amenities: Heidelberg Hauptbahnhof
Pets: Heidelberg Hauptbahnhof
Bicycle Rental: Heidelberg Hauptbahnhof
Conference Rooms: Heidelberg Hauptbahnhof
Special requests: Heidelberg Hauptbahnhof
Contact Us: Heidelberg Hauptbahnhof
MEININGER Hotel Köln West
Leipzig
General Hotel Information: Köln West
Luggage Storage and Safety Deposit Boxes: Köln West
Guest kitchen: Köln West
Laundry & More: Köln West
Room amenities: Köln West
Bathroom amenities: Köln West
Pets: Köln West
Bicycle Rental: Köln West
Conference Rooms: Köln West
Special requests: Köln West
Contact Us: Köln West
MEININGER Hotel Leipzig Hauptbahnhof
Munich
General Hotel Information: Leipzig Hauptbahnhof
Luggage Storage and Safety Deposit Boxes: Leipzig Hauptbahnhof
Guest kitchen: Leipzig Hauptbahnhof
Laundry & More: Leipzig Hauptbahnhof
Room amenities: Leipzig Hauptbahnhof
Bathroom amenities: Leipzig Hauptbahnhof
Pets: Leipzig Hauptbahnhof
Bicycle Rental: Leipzig Hauptbahnhof
Conference Rooms: Leipzig Hauptbahnhof
Special requests: Leipzig Hauptbahnhof
Contact Us: Leipzig Hauptbahnhof
MEININGER Hotel München Olympiapark
MEININGER Hotel München Zentrum
General Hotel Information: München Olympiapark
Luggage Storage and Safety Deposit Boxes: München Olympiapark
Guest kitchen: München Olympiapark
Laundry & More: München Olympiapark
Room amenities: München Olympiapark
Bathroom amenities: München Olympiapark
Pets: München Olympiapark
Bicycle Rental: München Olympiapark
Conference Rooms: München Olympiapark
Special requests: München Olympiapark
Contact Us: München Olympiapark
General Hotel Information: München Zentrum
Luggage Storage and Safety Deposit Boxes: München Zentrum
Guest kitchen: München Zentrum
Laundry & More: München Zentrum
Room amenities: München Zentrum
Bathroom amenities: München Zentrum
Pets: München Zentrum
Bicycle Rental: München Zentrum
Conference Rooms: München Zentrum
Special requests: München Zentrum
Contact Us: München Zentrum
Budapest
Italy
MEININGER Budapest Great Market Hall
General Hotel Information: Budapest Great Market Hall
Luggage Storage and Safety Deposit Boxes: Budapest Great Market Hall
Guest kitchen: Budapest Great Market Hall
Laundry & More: Budapest Great Market Hall
Room amenities: Budapest Great Market Hall
Bathroom amenities: Budapest Great Market Hall
Pets: Budapest Great Market Hall
Bicycle Rental: Budapest Great Market Hall
Conference Rooms: Budapest Great Market Hall
Special requests: Budapest Great Market Hall
Contact Us: Budapest Great Market Hall
Milan
Netherlands
MEININGER Milano Garibaldi
MEININGER Milano Lambrate
Rome
General Hotel Information: Milano Garibaldi
Luggage Storage and Safety Deposit Boxes: Milano Garibaldi
Guest kitchen: Milano Garibaldi
Laundry & More: Milano Garibaldi
Room amenities: Milano Garibaldi
Bathroom amenities: Milano Garibaldi
Pets: Milano Garibaldi
Bicycle Rental: Milano Garibaldi
Conference Rooms: Milano Garibaldi
Special requests: Milano Garibaldi
Contact Us: Milano Garibaldi
General Hotel Information: Milano Lambrate
Luggage Storage and Safety Deposit Boxes: Milano Lambrate
Guest kitchen: Milano Lambrate
Laundry & More: Milano Lambrate
Room amenities: Milano Lambrate
Bathroom amenities: Milano Lambrate
Pets: Milano Lambrate
Bicycle Rental: Milano Lambrate
Conference Rooms: Milano Lambrate
Special requests: Milano Lambrate
Contact Us: Milano Lambrate
MEININGER Roma Termini
Venice
General Hotel Information: Roma Termini
Luggage Storage and Safety Deposit Boxes: Roma Termini
Guest kitchen: Roma Termini
Laundry & More: Roma Termini
Room amenities: Roma Termini
Bathroom amenities: Roma Termini
Pets: Roma Termini
Bicycle Rental: Roma Termini
Conference Rooms: Roma Termini
Special requests: Roma Termini
Contact Us: Roma Termini
MEININGER Venezia Mestre
General Hotel Information: Venezia Mestre
Luggage Storage and Safety Deposit Boxes: Venezia Mestre
Guest kitchen: Venezia Mestre
Laundry & More: Venezia Mestre
Room Amenities: Venezia Mestre
Bathroom amenities: Venezia Mestre
Pets: Venezia Mestre
Bicycle Rental: Venezia Mestre
Conference Rooms: Venezia Mestre
Special requests: Venezia Mestre
Contact Us: Venezia Mestre
Amsterdam
Poland
MEININGER Hotel Amsterdam Amstel
MEININGER Hotel Amsterdam City West
General Hotel Information: Amsterdam Amstel
Luggage Storage and Safety Deposit Boxes: Amsterdam Amstel
Guest kitchen: Amsterdam Amstel
Laundry & More: Amsterdam Amstel
Room amenities: Amsterdam Amstel
Bathroom amenities: Amsterdam Amstel
Pets: Amsterdam Amstel
Bicycle Rental: Amsterdam Amstel
Conference Rooms: Amsterdam Amstel
Special requests: Amsterdam Amstel
Contact Us: Amsterdam Amstel
General Hotel Information: Amsterdam City West
Luggage Storage and Safety Deposit Boxes: Amsterdam City West
Guest kitchen: Amsterdam City West
Laundry & More: Amsterdam City West
Room amenities: Amsterdam City West
Bathroom amenities: Amsterdam City West
Pets: Amsterdam City West
Bicycle Rental: Amsterdam City West
Conference Rooms: Amsterdam City West
Special requests: Amsterdam City West
Contact Us: Amsterdam City West
Krakow
Switzerland
MEININGER Kraków Centrum
General Hotel Information: Kraków Centrum
Luggage Storage and Safety Deposit Boxes: Kraków Centrum
Guest kitchen: Kraków Centrum
Laundry & More: Kraków Centrum
Room amenities: Kraków Centrum
Bathroom amenities: Kraków Centrum
Pets: Kraków Centrum
Bicycle Rental: Kraków Centrum
Conference Rooms: Kraków Centrum
Special requests: Kraków Centrum
Contact Us: Kraków Centrum
Geneva
MEININGER Hotel Genève Centre Charmilles
Zurich
General Hotel Information: Genève Centre Charmilles
Luggage Storage and Safety Deposit Boxes: Genève Centre Charmilles
Guest kitchen: Genève Centre Charmilles
Laundry & More: Genève Centre Charmilles
Room amenities: Genève Centre Charmilles
Bathroom amenities: Genève Centre Charmilles
Pets: Genève Centre Charmilles
Bicycle Rental: Genève Centre Charmilles
Conference Rooms: Genève Centre Charmilles
Special requests: Genève Centre Charmilles
Contact Us: Genève Centre Charmilles
MEININGER Hotel Zürich Greencity
General Hotel Information: Zürich Greencity
Luggage Storage and Safety Deposit Boxes: Zürich Greencity
Guest kitchen: Zürich Greencity
Laundry & More: Zürich Greencity
Room amenities: Zürich Greencity
Bathroom amenities: Zürich Greencity
Pets: Zürich Greencity
Bicycle Rental: Zürich Greencity
Conference Rooms: Zürich Greencity
Special requests: Zürich Greencity
Contact Us: Zürich Greencity
Booking process
Groups Information
Can I have an assistant or care worker stay with me?
How can I book an accessible room?
Where can I find information about barrier-free city tours?
At the hotel
Booking a group
After my Stay
Do you offer discounts or special rates for group bookings?
How can I check availability for my group at MEININGER Hotels?
How can I ensure all my friends stay in the same room with me?
How can you accommodate a group of guests of different genders (f/m/d)?
How do I confirm my group reservation at MEININGER Hotels?
How do I request a group reservation?
Are group rooms private or shared with other guests?
Are meals included in my group booking and which meals can a group book?
Are towels and bed linen included in my group booking?
Can guests younger than 18 years stay in the hotel with a group?
What is a multi-bed room?
What is the entire group booking journey?
What qualifies as a group at MEININGER Hotels?
When is the latest I can make a group booking?
Payment & Policies
Are there any additional fees or deposits required for group bookings upon arrival?
Are there any discounts for early payment or booking in advance?
Can group members pay separately?
Can I pay for the group upon arrival?
What are the cancellation conditions for my group booking?
What payment methods do you accept for group bookings?
When do I have to pay for my group booking?
When will I get the bill for our group stay?
Modify or Cancel my group
Can I add extra services to my group booking after confirmation?
Can I cancel meals for free from my group booking?
How can I change the dates of my group's booking?
How can I change the name of guests in my group booking?
How can I change the number of guests in my group booking?
How do I cancel my group reservation?
What’s the timeline for modifying a group booking?
What's the deadline for adding meals to my group booking?
Pre-Travel Planning
Can group members check in at different times?
Can I ask for early check-in or late check-out for my group?
Can MEININGER Hotels arrange group transportation?
How can we get help with visas or travel documents for our group?
How do I inform the hotel about my food allergies?
What details do I need to provide as a group leader before arriving at the hotel?
When will I know my group's exact room numbers?
During my group stay
Can groups choose their meal times?
Can groups access or book the guest kitchen?
Can we store our group’s luggage before check-in or after check-out?
How is cleaning handled for group stays?
Is there a curfew for group guests staying at the hotel?
What happens if someone in our group violates the House Rules?
Where can we read the House Rules?
Post-Check-Out Queries
Stay Connected
Food & Drinks
How can I rate my stay?
How can I subscribe to the MEININGER Hotels newsletter?
How can I unsubscribe from the MEININGER Hotels newsletter?
Post-Check-Out Queries
Food & drink services
Are vending machines or snack bars available at the hotels?
Do the hotels have a bar or lounge area?
Do you cater for vegetarians, vegans and people with food allergies?
Do you accommodate dietary preferences or restrictions?
Is breakfast complimentary for guests?
Is breakfast included in the room rate?
Is room service available at the hotel?
What are the bar hours at MEININGER Hotels?
What are the breakfast hours?
What dining facilities does MEININGER Hotels offer?
What is included in the breakfast buffet?
What is the hotel's policy regarding alcohol consumption?
Self-service options
What equipment is available in the guest kitchen?
Do the hotels provide a communal kitchen for guest use?
Can the group access or book the guest kitchen?
Sustainability
Do guests have the option to recycle or compost food waste?
Does the hotel support community or environmental organizations?
Does the menu include organic or Fair Trade options?
How do the hotels minimize plastic usage?
How does the hotel minimize food waste?
What are the hotel's food and beverage sustainability initiatives?
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